Refund policy
We do not offer refunds on our products. Should you receive a damaged or defective candle, please contact us immediately with an image of the defect and we will work with you to make it right.
You can always contact us for any questions at info@samsarascents.com.
Damages and issues
Please inspect your order upon reception and contact us within 1 day of receiving the order, if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
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Exchanges/Refunds
We do not offer refunds or exchanges on our candles at this time. Once the order is placed it is considered final sale. Thank you for understanding